Getting paid

In words: the advertiser pays the spot's price plus the service fee, with the full total shown before they pay, on Stripe's checkout page. The payment is made on your Stripe account. The service fee is split two ways: our fee goes to OnTheList.Live, and the card processing pays Stripe for handling the card. The spot's price is what is left in your Stripe balance, and Stripe pays your balance out to your bank. On a US card, that is the whole price.

You keep every dollar a business pays for its spot. Card processing is added to what the business pays, at the standard US card rate.

The spot's price is the bid, and the bid is yours: we take no share of it. The service fee on top carries our fee and the card processing, so on a card issued in the United States, at Stripe's standard rate, the bid reaches your Stripe balance whole. Advertisers pay the service fee on top of the spot’s price.

Refunds and card disputes reduce what you keep; see Refunds and disputes.

Stripe charges more to process a card issued abroad, and the card processing in the service fee is worked out at the standard US rate before anyone knows which card will be used. So on an international card, Stripe's extra charge comes out of the bid. The same goes for custom or non-US Stripe pricing on your account, Stripe's fee on any sales tax you collect, and the fee for Stripe Tax itself. Where Stripe charges your account less, the difference is yours. The Host Terms set this out.

Payments go straight into your own payout account.

A payment lands in your Stripe balance when it completes; on a board with approval on, that is when you approve the spot. From there, Stripe pays your balance out to your bank on its own schedule. Stripe says a new account's first payout typically takes 7 to 14 days after its first payment, and that after that its standard schedule for US accounts is two business days. It can be longer while Stripe is holding or checking your account. Your Stripe Dashboard shows every payout date.

You are. Every payment is made on your own Stripe account, so you are the merchant of record. Your Stripe business name is on the payment page and on the advertiser's card statement: your Stripe statement descriptor, followed by a short form of your board's name so the charge is recognisable. Keep your business name and support contact up to date in your Stripe Dashboard.

Each payment, at the whole amount the advertiser paid. Its service fee shows as two items: our fee, which Stripe labels an application fee, and Stripe's own processing fee. What stays in your balance is the spot's price, on a US card at Stripe's standard rate. If you collect sales tax, the tax sits in your balance on top, for you to pay over.

Your Stripe Dashboard is the record of what was deposited, and of every balance and payout date; we keep no second copy of those figures.

Whether your Stripe account is connected, whether it is accepting card payments, whether it is paying out to your bank, and when we last checked with Stripe. If Stripe is asking you for anything, the page lists it. It links to your Stripe Dashboard; only the Owner can change which Stripe account businesses pay into.

While Stripe will not let your account accept card payments, every bid on your boards is refused and no board can be published. Your board's page stays up, and every spot already paid for keeps its place. If Stripe accepts payments but has paused payouts to your bank, businesses can still pay you, and Stripe holds the money until you give it what it needs.

Not for our own account. We cannot pause your payouts or move your money anywhere. With your authority under the Host Terms, we create each checkout on your account, capture or release a card hold when you approve or turn down a spot (or the hold ends), submit evidence when a payment is disputed, and make the refunds the Refund Policy sets out, which Stripe pays from your balance to the advertiser's card; when we refund a payment we also return our fee on it to your balance.

It depends on the tax law where you and your advertisers are, and working that out is yours, not ours: you are the seller, so tax on the sale of a spot is yours to work out, collect, report and pay. If you turn on Stripe Tax in your own Stripe account, every checkout on your boards asks Stripe to work out sales tax on the spot's price from the advertiser's billing address, at the tax code you set, and adds it on top; the service fee is sent as not taxable. Stripe only collects where you have told it you are registered, and Stripe Tax's own fee is charged to your account.

Advertisers on your board then see "plus any sales tax" before they pay, and Stripe's page shows the tax before they confirm. Check your Stripe Tax report against your payments before you file: Stripe Tax records the tax when the advertiser checks out, so a card hold that was later released still shows its tax on the report, and a refund we issue can leave a few cents of tax behind.

Stripe issues tax forms to connected accounts where its thresholds are met (in the United States, Form 1099-K). That is between you and Stripe; we issue no tax form for the money advertisers pay you.

No. It is a separate, one-time payment you made to us, on our own Stripe account, before your board existed. No part of any spot's price goes towards it, and it does not change the service fee advertisers pay.